Privacy Policy — P2AgentX Pty Ltd

Last updated: October 13, 2025

P2AgentX Pty Ltd (“P2AgentX”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your information when you interact with our website, products, or services.

1. Collection of Personal Information

We collect personal and business information directly from you when you:
– Visit our website or submit forms (e.g., demo requests, waitlists, event registrations)
– Communicate with us by email, phone, or in person
– Engage with our marketing or social media channels
– Participate in research, surveys, or collaborations with P2AgentX

Types of information we may collect:
– Identity information: Name, job title, company name, and role
– Contact details: Email address, phone number, postal address
– Business information: Organisation type, industry, project details, or areas of interest
– Technical information: IP address, browser type, operating system, referring URLs, and website usage data
– Marketing information: Preferences, engagement history, and feedback

Where it is lawful and practicable, you can choose to remain anonymous or use a pseudonym when dealing with us; however, some services may require identifiable information.

2. Purpose of Collection

We collect personal information for the following purposes:
– To respond to your enquiries or demo requests
– To provide information about our products, research, or services
– To improve our website, products, and customer experience
– To send updates, newsletters, and marketing communications (with your consent)
– To engage in research, collaborations, or case studies
– To comply with legal and regulatory requirements

We only collect personal information that is reasonably necessary for our business activities.

3. How We Use and Disclose Your Information

We use your information to:
– Communicate and manage relationships with potential customers, partners, or collaborators
– Conduct internal research and product development
– Manage events, promotions, and marketing activities
– Maintain website security and analytics

We may disclose your information to:
– Trusted service providers assisting in marketing, data hosting, analytics, or communications (e.g., AWS, HubSpot, Google)
– Research or commercial partners when relevant to your engagement or enquiry
– Regulatory or law enforcement authorities when required or authorised by law

We do not sell or rent your personal information to third parties.

4. Cross-Border Disclosure

Some service providers we use may store or process information overseas (e.g., in the United States, Singapore, or the European Union). Before disclosing personal information overseas, we take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles or equivalent privacy protections.

5. Data Security

We take reasonable technical, administrative, and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely in encrypted cloud environments and only accessible to authorised personnel.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer required, we securely destroy or de-identify personal information.

7. Access and Correction

You have the right to:
– Request access to your personal information we hold
– Request correction of inaccurate, incomplete, or outdated information

We will respond to all requests within a reasonable period and may require verification of your identity before granting access or correction.

To make a request, please contact us at privacy@p2agentx.com.

8. Direct Marketing

We may use your contact details to send you information about our services, products, or events. You can opt out of these communications at any time by contacting us directly.

9. Cookies and Website Analytics

Our website uses cookies and analytics tools to collect information about user activity and improve our services. Cookies do not personally identify you, but they help us provide a better online experience. You can manage or disable cookies through your browser settings.

10. Complaints

If you believe that we have breached the Australian Privacy Principles, please contact us using the details below. We take all privacy complaints seriously and will respond promptly to resolve your concerns.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the last update noted above.

12. Contact Us

P2AgentX Pty Ltd
Email: services@p2agentx.com
Website: www.p2agentx.com